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| Dell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on-site, usually within 1-2 business days. It’s support when and where you need it — convenient for you.
Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. More information: Features | Number of years | 4 year(s) | | Service type | Basic Onsite | | Service included | Parts and Labour | | Service time (hours x days) | 8x5 | | Phone support | Yes | | Web support | Yes | | Troubleshooting | Yes | | Parts replacement | Yes | | Compatibility | Vostro 3520 Vostro 3525 |
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