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Item
Lenovo Onsite - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for ThinkServer RD650 70D0, 70D1, 70D2, 70D3, 70D4, 70D5, 70DR, 70...
Quantity:
piece
Product information
Item number:
CIEN9-24649073
Manufacturer:
Lenovo
Manufacturer no.:
5WS0G89637
EAN/GTIN:
n/a
Search terms:
Warranty extensions
Warranty extension
IT service contracts
it service contracts
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
4hr onsite response time in 24x7 service window: Customers can greatly benefit from fast response to their business critical issues with an exceptional service coverage window of 24-hour, seven day per week support. Once the customer’s incident is registered with the Lenovo call center, an agent will troubleshoot the customer problem remotely. If it is determined that an onsite visit in needed to resolve the problem, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is measured during the round-the-clock service window (24x7). So for example, if a call is placed at 3:00 a.m. on Saturday morning, a technician will be onsite at the customer location by 7:00 a.m., the same day, Saturday morning.
More information:
Features
Number of years
5 year(s)
Type
On-site
Service time (hours x days)
24x7
Response time
4 h
On-site support
Yes
Compatibility
RD650
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Warranty & Support
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Warranty & Support Extensions
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An overview of the conditions
1
Delivery period
Stock level
Price
from € 2,516.01*
Price is valid from 500 pieces
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Staggered prices
Order quantity
Net
Gross
Unit
1 piece
€ 2,629.39*
€ 3,234.15
per piece
from 2 pieces
€ 2,611.73*
€ 3,212.43
per piece
from 5 pieces
€ 2,556.75*
€ 3,144.80
per piece
from 10 pieces
€ 2,528.08*
€ 3,109.54
per piece
from 500 pieces
€ 2,516.01*
€ 3,094.69
per piece
* Prices with asterisk are net prices excl. statutory VAT.
Our offer is only aimed at companies, public institutions and freelancers.
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