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| Item number:
CIEN8-36306694 Manufacturer no.:
FSP:G-SW1A060PRE0C EAN/GTIN:
n/a |
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| Fujitsu offers support for Fujitsu and Partner branded software products. It comprises the diagnosis of software incidents, the provision of workarounds and/or the right to receive error corrections, updates and upgrades, as applicable. Software support is provided remotely. The availability of error corrections, updates and upgrades as well as the right to receive them depends to the lifecycle policy of the respective licensor and is detailed in the software-specific Technical Appendix to the data sheet.
Fujitsu Support Pack is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 8 years. Before expiry, the service period can be extended by purchasing a corresponding follow-on Support Pack.
Fujitsu ServiceContract can, unless otherwise defined, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. More information: Features | Number of years | 1 year(s) | | Product type | Upgrade | | Service time (hours x days) | 9x5 | | Response time | 4 h | | Compatibility | ETSF V16 ACM for MS SQL SRV for TierS in selected countries in EMEIA |
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| Other search terms: it service contracts, guarantee extension, guarantee extensions, warranty, guarantee, warranty extension |
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