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| Item number: CIEN2-39265022 Manufacturer no.: 5WS7A07396 EAN/GTIN: n/a |
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| Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
With Lenovo Premier Support, you get:
- Hardware and software support - Dedicated Premier phone support with no menus to navigate - Unscripted troubleshooting - Direct access to advanced-level technicians - A single technical point-of-contact to manage the case through resolution - Next-business-day onsite labor - Warranty repair parts prioritization
Upgrade your base warranty with cost-effective support to keep non-mission-critical server, storage, and networking hardware in working order. You’ll get next-business-day onsite response during normal business hours for service calls, including installation of any failed part that needs to be replaced.
The Foundation support level provides:
- Next-business-day onsite response during normal business hours, 5 days per week - Base warranty upgrade covering onsite installation of all replacement parts More information: Features | License quantity | 1 license(s) | | Number of years | 3 year(s) | | Product type | Upgrade | | Type | On-site | | Service type | Next Business Day | | On-site support | Yes |
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