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| Item number:
C1EE3-8354605 Manufacturer no.:
R3S35AAE EAN/GTIN:
n/a |
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| Veeam Production Support - Technical support (renewal) - for Veeam Availability Suite Enterprise Plus - 1 instance - public sector - phone consulting - 1 year - 24x7 - response time: 1 h More information: General | Type | Technical support (renewal) | | Service Included | Phone consulting | | Full Contract Period | 1 year | | Response Time | 1 hour | | Service Availability | 24 hours a day / 7 days a week | Details | Service & Support | Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year | Software | Software Title | Veeam Availability Suite Enterprise Plus | | Licence Qty | 1 instance | | Installation Type | Locally installed | | Licence Pricing | Public sector |
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