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| Item number:
C1EE3-7602590 Manufacturer no.:
R0F32AAE EAN/GTIN:
n/a |
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| Veeam - Technical support (additional) - for Veeam Package Enterprise Plus - 1 CPU socket - OEM - ESD - phone consulting - 4 years - 8x5 - response time: 2 h More information: General | Type | Technical support (additional) | | Service Included | Phone consulting | | Full Contract Period | 4 years | | Response Time | 2 hours | | Service Availability | 8 hours a day / 5 days a week | Details | Service & Support | Phone consulting - 4 Years - response time: 2 hours - availability: 8 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 4 Years - response time: 8 business hours - availability: 8 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 4 Years - response time: 12 business hours - availability: 8 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 4 Years - response time: 24 business hours - availability: 8 hours a day / Monday-Friday - severity level 4 ¦ Web support - 4 Years - availability: 8 hours a day / Monday-Friday ¦ New releases update - 4 Years ¦ Web knowledge base access - 4 Years | Software | Software Title | Veeam Package Enterprise Plus | | Licence Qty | 1 CPU socket | | Installation Type | Locally installed | | Licence Pricing | OEM | | Licensing Details | ESD |
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