Veeam - Technical support (uplift) - for Veeam Management Pack Enterprise Plus - 1 CPU socket - OEM - ESD - phone consulting - 1 year - 24x7 - response time: 1 h

General

Type

Technical support (uplift)

Service Included

Phone consulting

Full Contract Period

1 year

Response Time

1 hour

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year

Software

Software Title

Veeam Management Pack Enterprise Plus

Licence Qty

1 CPU socket

Installation Type

Locally installed

Licence Pricing

OEM

Licensing Details

ESD