Veeam - Technical support (renewal) - for Veeam Package Enterprise Plus - 1 CPU socket - ESD - phone consulting - 1 month - 24x7 - response time: 1 h

General

Type

Technical support (renewal)

Service Included

Phone consulting

Full Contract Period

1 month

Response Time

1 hour

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month ¦ Web knowledge base access - 1 month

Software

Software Title

Veeam Package Enterprise Plus

Licence Qty

1 CPU socket

Installation Type

Locally installed

Licensing Details

ESD